Travel and Cancellation Policy

Travel Policy

Those who have current back or neck injuries will not be permitted to travel.
If you are pregnant you are not permitted to travel.
All younger passengers must be of age to fit in a regular seat. No car seats are allowed.
Pets are not allowed.
Prohibited Items: firearms, weapons of any kind, cigarettes, e-cigarettes, or any drugs.

Food: You may bring a cooler for food, snacks, and drinks to enjoy during your trip.
Drinks: All drinks must have a top that you can close to avoid spilling while on bumpy off-road trails.
What to Wear: You should bring a jacket, sweater, or rain jacket as higher elevations will be colder and windy or in case of rain and you decide to hike.
Hiking: If your tour includes a formal hike, please read my Hiking Essentials guide to learn how to pack for hiking.
Swimming: If your tour requires swimming or a water hike, you will need to bring a bathing suit, water shoes, towel, and change of clothes and footwear.
Medications: If you are taking any medications, be sure to bring them with you that you may require within a half-day’s time.

Private Jeep Excursions has a 48-hour cancellation policy in order to receive a refund. Cancellations made less than 48 hours in advance will not be refunded.

You may reschedule your trip up to 48 hours in advance to book a new date with no additional charge. You can not reschedule on the same date of your trip. You will need to pay a rescheduling late fee in this case.
PJE will not travel during dangerous storms and severe bad weather. Your tour may need to be rescheduled if mother nature is angry on your trip date.
Rainfall is often very short and may offer the chance for you to see trail-side waterfalls. Your trip will continue as planned.
PJE reserves the right to modify, shorten, or cancel any tour to prevent damage to trails or avoid unsafe conditions.
Severe Weather: If severe weather makes it so you have to cancel your trip prior to your departure, PJE will issue you a full refund.